April 13, 2020
For our Customers-
During the Covid-19 outbreak, Omega Optical has been identified as an Essential Business and remains in operation and dedicated to helping our customers. However, we have modified our production and shipping schedules to protect our employees and the community around us.
Due to these changes, you may experience a brief delay in shipping. We apologize and thank you for your business.
March 27, 2020
For our Suppliers-
Given the increase of government ordered shutdowns of non-essential businesses, Omega Optical requests that your production and warehouse facilities remain operational to supply the part(s)/services you produce for use in our products.
Omega Optical is a manufacturer of products used in critical national infrastructure that has been deemed essential by the U.S. Government in support of National Defense, Communications, Information Technology, and Healthcare. You are valued member of this supply chain and it is imperative we all do our part to support the national efforts to combat the impact of coronavirus COVID-19 as we work to keep our national infrastructure stable.
As such, Omega Optical’s production and distribution operations are remaining open to support the world-wide response to this pandemic. You are one of our valued suppliers and we ask that you maintain operations to produce and ship product during this crucial time.
Omega Optical is committed to keeping our employees safe, as we are sure you are, and we also have an important responsibility to support our customers during this challenging time. We will continue to work closely with your team to understand the demand while allowing you to minimize the risk to your workforce.
We stand ready to help you in any way we can. We understand you, our supplier partners, are also working to navigate through these challenging times and the impact it is likely having on your business. Please stay connected with your buyer/commodity managers and provide any updates you can share. Thank you for your time and continued support!
March 27, 2020
For our Customers
First of all, thank you for your business with Omega Optical. We appreciate the trust you have put in us.
We want to inform you that Omega Optical as a manufacturer of products used in critical national infrastructure has been deemed essential by the U.S. Government in support of National Defense, Communications, Information Technology, and Healthcare.
As such, Omega Optical's production and distribution operations are remaining open to support the world-wide response to this pandemic. We will do our utmost to maintain operations to produce and ship the products you require during this crucial time.
Omega Optical is committed to keeping our employees safe, as we are sure you are, and we also have an important responsibility to support you during this challenging time. We will continue to work closely with your team to understand your needs while also following all CDC guidelines to ensure employee safety.
We stand ready to help you in any way we can. We understand you, our customer, are also working to navigate through these challenging times and the impact it is likely having on your business. Please stay connected with your Omega sales managers and provide any updates and forecasts that you can share to enable us to best meet your needs.
Robert Mann, VP of Sales
March 25, 2020
Omega Optical is committed to working with essential businesses that are developing and manufacturing optical instrumentation to detect and fight the COVID-19 pandemic. We are currently populating a list of customers who are deemed essential so we can prioritize our production output. If your business has been deemed "essential" by your state or federal government, please email us at firstname.lastname@example.org along with any supporting documents you may have. Please see our website (www.omegafilters.com/about/Covid19_response) for updates during this chaotic time.
Stay safe and we will get through this together!
March 19, 2020
Dear Customers, Suppliers and Business Partners,
Given the turbulent situation with the spread of the COVID-19 virus, we want to inform you about the measures Omega Optical is taking to contain the spread of COVID-19 in our community, protect the health and safety of our staff as well as our current production status.
In addition to non-essential travel restrictions and event cancellations, this week we have enacted a series of deliberate steps to reduce on-campus staffing. For the time being, Omega Optical plans to stay open by splitting our production shifts to reduce the number of employees in the buildings at one time and by having all other workers work remotely. We are assessing the situation daily and will modify this plan as necessary to keep employees and their families safe.
As a contingency plan, we have increased stocks of raw material and are currently manufacturing product due for delivery through June and will continue to build ahead. We anticipate the possibility of slight delays in delivery due to less efficient operation, but we currently do not expect major disruptions. Of course, as we all are experiencing, that could change tomorrow.
We appreciate your collaboration and understanding as we all work together during this difficult time to ensure the well-being of our communities.
For the latest updates, please continue to check this webpage. I also encourage you to stay connected with us on social media for our latest news.
As always, we welcome and appreciate your questions, ideas, and feedback. Finally, we wish all of you, your family and friends, strength during this difficult time.
Bob Johnson, President and Tom Smith, CEO